Policy

Changing Your Flight

Changing a reservation costs $25 per seat. Tickets are non-refundable. Please have your confirmation number handy when you call to change a reservation.

For assistance call: (808) 638-3248

Baggage

You can bring two carry-on bags free of charge provided that neither exceeds 15 pounds and that each can fit into the baggage sizer. Carry-ons can be stored in the rear of the aircraft as you enter. All other bags up to 50 pounds are $20 each.

Bags between 50 and 70 pounds and over-sized bags are $30. Bags exceeding 70 pounds are not accepted.

Unaccompanied Minors

Unaccompanied minors aged 5 to 12 are charged an additional $25 each way. Children under the age of five must be accompanied by an adult.

Pets

Lap animals under 15 pounds in a mesh container fly free. Dogs larger than that must occupy their own seat and will be charged full airfare.

Reservations

Call: (808) 638-3248
Hours: 6:00 a.m. to 6:00 p.m. HST
Address: 100 Kaulele Place - Honolulu, Hawaii 96819